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It is not funded by the government; it is run by hundreds of employees and volunteers around the world. The waiting list to volunteer at the CLT USO has about 125 names on it. Winners were selected based on results from the annual TellUSO Sound Off Survey, which was completed by more than 16,000 service members and their families worldwide in the fall of 2012. By asking service members and their families to evaluate the usefulness of USO services, they can identify areas for improvement and help set priorities. The awards honor USO Centers for their commitment and service to America’s service members and military families.
Is there a Priority Pass lounge in Charlotte?
When a fallen service member comes through Charlotte, a select group of volunteers on the CLT USO Honors Support Team is with them every step of the way. A reading room in the back of the lounge can transform into a private area for Gold Star families. The Honor Support Team was recently recognized with the Airport Chaplains’ Compassion Award for the impactful work they do. Located in the main atrium of the terminal, Minute Suites offer the perfect place to rejuvenate during an extended layover.
Meet the 2021 USO Southeast Region Volunteer of the Year
One of those dedicated volunteers was Judy Hosmer who donated well over 3,273 hours of her time supporting service members and their families over the past ten years. Although Covid-19 restrictions were in place, soldiers were still able to enjoy a warm welcome! The strain of traveling can take its toll on anyone, but especially on our service members and their families. In addition to the daily stresses and duties of life in the military, many service members may be traveling far from home, or on their way to their next duty station or deployment.
Gameway Facilities
We are one of the largest organizations dedicated to supporting the active duty Armed Forces community, rather than veterans. The USO Lounge at Charlotte Douglas International Airport (CLT) stands as a comforting refuge for service members and their families, offering a serene escape amidst the hustle and bustle of travel. Nestled within the airport, the USO Lounge presents an array of amenities and services designed to elevate the travel experience for military personnel.
Programs at this Location
Without the need to re-clear security, passengers can spend more time relaxing in the lounge before their flight. The 2 furthest gates are just a 15-minute walk from each other, but it’s still advisable to leave plenty of time to walk from a lounge to your departure gate. Unlike many high school or college courses, where you may have been in class studying around six hours a day, the Army trains for about hours a day, 6 days a week. The USO’s mission is to strengthen America’s military by connecting them to family, home, and country. USO staff, volunteers, and partners all came together to host and greet the new recruits throughout the day as they began their journey back home for the holidays to be reunited with loved ones. This guide is for informational purposes only to assist with your planning.
Military spouses may be traveling alone with their children while their spouse is out to sea. Some service members might just have had a flight delay and are now stranded with nowhere to go. The CLT USO is a place where active service members and their families can feel at ease. They can grab a snack, a cup of coffee or a soda and relax in a comfy recliner. The lounge has computers for personal use and official military business. There are gaming systems, phone chargers, books and no shortage of warm, friendly people to talk to.
Is there an American Express lounge at Charlotte's airport?
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As a private, non-profit organisation, the USO provides morale and recreational services to members of the US Military and their families. They are proud to offer the free use of lounges in several US airports, including Charlotte Douglas International Airport. The private suites provide peace of mind and tranquillity in the midst of the surrounding hustle and bustle. Minute offers top complimentary amenities, including flight monitors, TVs, private rooms, and Wi-Fi, ensuring a comfortable and productive stay. We may be compensated when you click on product links, such as credit cards, from one or more of our advertising partners.
They offer premium food, Wi-Fi, TVs, a children's area, internet terminals, and telephones. Additionally, the lounge provides complimentary snacks for military members. For those with lounge memberships, including Priority Pass, they offer one hour of free access per walk-up visit, subject to availability.
Where in the world can you find a USO airport lounge?
Hosmer is a volunteer at the USO center at Charlotte Douglas International Airport in North Carolina, and was selected as the 2021 USO Southeast Region Volunteer of the Year. She joins a list of USO volunteers nominated from across the globe to include Korea, Bavaria, Delaware, Kansas, Indiana and Arizona who are also being recognized by their respective regions. As we begin 2021, we look forward to continuing our virtual programming in combination with in-person events, ceremonies, and support for our service members and their families. USO Lounges are free of charge for active members of the US military and their families. Every day, America’s service members selflessly put their lives on the line to keep us safe and free. Please take a moment to let our troops know how much we appreciate their service and sacrifice.
Award winners received highest overall scores in satisfaction, value, staff helpfulness, friendliness and knowledge in their category. The center is operated by three staff members and more than 250 volunteers. The USO is a not-for-profit organization and not part of the Department of Defense (DoD). The appearance of DoD visual information does not imply or constitute DoD endorsement. Enjoy a cocktail, or explore wines handpicked by renowned wine authority Anthony Giglio.
Once you are rested, if your plans are to explore Charlotte, there are plenty of car hire companies on site which you can make your booking with through Charlotte Douglas Airport. Make your journey effortless by utilising CLT's lounges and rental car options, whether you are in the Queen city for business or leisure. Of the USO’s more than 230 locations around the world, more than 50 of these are USO airport lounges, which can be found at several major and local airports across the United States and abroad. Since 1941, the USO - a charity organization - has served the active duty service members of our country’s Armed Forces, as well as their spouses and families, who are stationed around the world.
If you are looking for something more substantial, you can pick up food from one of the dining establishments within the terminal and bring it with you into the lounge. “I am very honored and humbled to be selected the USO Southeast Region volunteer of the year. It is a privilege to represent the many wonderful caring volunteers who give so much of themselves to help and honor our active and retired troops,” said Hosmer. He has spent the last 13 years traveling all 7 continents and has put the products to the test on each of them. He has contributed to publications including Forbes, the Huffington Post, and more. The USO center located in the Charlotte Douglas International Airport continued its annual Exodus event for 2020.
For business travellers, their lounges also offer conference rooms, so you can hold meetings or make calls in a private and professional setting. Please note that conference rooms may not be available due to local guidelines. Located in both Concourse B and Concourse C, the Admirals Club Lounges are a great place to relax and recharge before your next flight. They offer a range of amenities to ensure your time is comfortable and enjoyable. Southeast region approximately 3,524 volunteers donated 151,244 hours of their time in Giving More Than Thanks to our service members and their families in 2021. With American Airlines operating 90% of flights from CLT, it’s not surprising that it’s the only airline lounge at the airport.
Since opening its doors in September 2006, the center has provided a “home away from home” for all active duty, reserves, National Guard, retired military personnel and their families as they travel through CLT. The center offers comfortable lounge seating, a family room, snack bar, computer stations and gaming systems. Internet and phones are available free of charge to help service members connect with loved ones while away from home. Since Priority Pass is the largest airport lounge network worldwide, you’ll almost find one available to you — no matter where you’re traveling. USO airport lounges are made to provide comfort to the military community on their journeys, no matter where they’re going. At these lounges, which can be located before or after TSA security checkpoints, service members can find everything from free snacks and coffee to a comfy chair to take a quick nap.
All information, including amenities, hours and access information, are subject to change at any time without notice. To report errors or to add/update any items mentioned in the guide, click here. We’re here to break down the who, what and where of USO airport lounges and why they’re so important for our military service members.
See our Advertising Policy for more about our partners, how we make money, and our rating methodology. Visitors flying through CLT can enjoy the Gameway experience by purchasing access to the lounge. Monthly passes are also available for frequent flyers, flight crew, and other regular travellers.
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